(Growing Your Business Book 101)
No matter how the world has changed in the past few years, with the advent of doing business on the internet, this one principle remains the same, whether you speak to someone in person, by telephone or in an email or other messaging service.
If you have a business, whether it is a traditional retail one or an online giant, customer service is something that you simply must get right. First time, every time.
Your business relies on the customers you provide a service to. Without them you will surely fail, but with this book you have the perfect platform to deliver great customer service time and again.
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